Following the heightened restrictions implemented by the Government to help reduce the spread of the Coronavirus, Firebird has reduced its business operations.

Firebird appreciates your support in these trying times and wish you and your family the best of health, stay safe.

  • Firebird will be providing essential support services only.
  • Our Main switchboard will be open from 9am until 2 pm each day (Monday to Friday excluding weekends and bank Holidays)
  • For urgent sales assistance and technical support please either leave a voice message or email sales@firebird.uk.com
  • All other business will be resumed as soon as possible following government guidelines.

Smart Heating. Smart Packages.

Smart Heating. Smart Packages.

The extensive range of Firebird heating products includes oil-fired boilers, air source heat pumps, solar thermal systems, biomass boilers, biomass stoves and underfloor heating systems. Designed to achieve the highest possible levels of efficiency, Firebird products not only provide a heating solution that is cost-effective, but one that will stand the test of time.

With over 70 models available in outputs from 12kW to 100kW, Firebird offers the most comprehensive range of oil-fired boilers available for internal, external and boilerhouse applications.

Unrivaled Customer Support

Unrivaled Customer Support

At Firebird we pride ourselves on offering the highest levels of customer support possible. All products are supported by both an in-house team and a national network of service engineers. This dedicated support service is available before, during or after the purchase of any Firebird product.

We also offer a comprehensive programme of training courses for installers and service engineers which cover installation, commissioning, service and repair. These are available at Firebird’s UK headquarters in Plymouth and at a number of OFTEC registered training centres throughout the UK.

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Technical Support

Technical Support

Firebird’s Technical Hub aims to make the design and installation process of a heating system as simple and as trouble free as possible.Based at the company’s UK headquarters in Plymouth, the Technical Hub provides a free and unrivalled design and technical support package for the heating professional.

From the initial design, right through to the completed installation, the Firebird technical team are on hand to provide support and assistance. This not only ensures that important warranty criteria are met, but in the case of renewable installations, provides valuable support in complying with the stringent requirements of MCS.

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